FREQUENTLY ASKED QUESTIONS
How to order?
Choose what product you wish to order.
Once decided, choose your preferred date and answer other required details.
Check out and pay!
Do you do custom cakes?
Yes! Most of our cakes are customized, except for our Ddalkeikeu.
Do you deliver?
NO. WE DO NOT DELIVER.
Customers are responsible for the shipping of their orders. Personal pick up or courier (Grab, Lalamove, Transportify, etc).
What’s the mode of payment?
We only accept payments via GCASH and BPI.
Strictly no cash on delivery (COD) to avoid personal contact.
Do you accept rush orders?
Strictly no rush orders. All of our products are for pre-order.
What if I can’t pick up my order on my scheduled pick up date?
You may still pick up your order the next business day/s (up to 3 days only) with a storage fee of 50 per night per cake.
Can we change our pick up schedule?
No, we do not allow changes in date and time of pick up. We do not allow pick ups earlier than your scheduled time.