PRODUCTS
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We do not customize cake flavors. You may see available sizes and flavors in our Order and Menu pages. For custom sizes, kindly email us for inquiries.
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For custom cakes, we try our best to execute customers’ request; however, we cannot guarantee that we can exactly copy your design/peg as we have our own style.
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For paintings, themed cakes, and designs coming from the internet/other shops, Kaibakes has the discretion to interpret and to tweak design according to our own style.
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Please double check your cake design form. We do not allow changes in design once it’s confirmed. This is to avoid confusion during the cake designing process.
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We do not make cake design drafts. We simply refer to the brief and artists’ interpretation. If you miss to put a detail (example: base color, font style), this will be up to our artists’ discretion. Rest assured that we will put what we think is best and up to Kaibakes’ standards.
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Our custom cakes are made with Swiss Meringue Buttercream. Cakes with 3D design and two tier may have dowels / sticks / straws in them. We do not use other mediums such as fondant, sugar/gum paste, molding chocolates, etc.
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Cake Storage: All of our cakes MUST be refrigerated as soon as you receive it. Our cakes can stand for up to 1-1.5 hours while in transit. Shelf-life for buttercream cakes can be good for up to 5 days, if stored properly in the fridge.
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Allergy Warning: All of our products are made with shared equipment that may have come in contact with ingredients containing allergens including but not limited to: Nuts, Soy, Dairy, Eggs, Gluten, etc. Kaibakes will not be liable for any allergic reactions coming from the said ingredients.